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1. |
Where
can I see the features of each Pack / Plan
that you are offering? |
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Refer to the
pack
comparision page.
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2. |
Do
I need technical or design skills to develop
a great site? |
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Not really. With our comprehensive website
building tool and basic planning, you can
develop a professional, full-featured website
without learning HTML or complicated software.
While most services offer limiting site
building options that leave you with a "cookie-cutter"
Web site, our Web site-building tool gives
you the freedom and flexibility to easily
design a site that truly fits the needs
and personality of your business, club,
organization or interests.
You can also choose to get your entire
website built by our expert website
designers by opting for the “WE Build”
service. Once the site is designed and
published the first time, you can then
customize everything on your site with
point-and-click ease. Site Building Tool is
easy to use for novices, yet sophisticated
enough for more experienced users.
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3. |
How
do I upgrade my package, or select additional
upgrades? |
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To upgrade your package:
- Log in to your Site Building Tool control
panel.
- Click "upgrade your pack"
link, which appears in the menu.
- Select the desired upgrade pack.
- Click submit button when completed.
Note:
All upgrade requests are subject to approval
by your administrator.
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4. |
How
would a website help my business? |
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Whether you are looking to expand your
customer base or better serve your current
customers, a Web site helps you communicate
what makes your business unique, and it
provides 24 hour a day access to the information
your customers need - freeing up your time
and resources.
Your visitors can:
- View pictures of your past projects
and learn about the quality of your work.
- Read your menu and then call to make
a reservation.
- Purchase your products from anywhere
in the country.
- Download your latest catalog instead
of requesting it by mail.
No matter what the goal or purpose of your
Web site is, Site Building Tool enables
you to develop a high-quality site that
meets your needs.
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5. |
I
already have a Web site with another service.
Can I transfer it? |
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You can easily copy and paste content from
other HTML pages and add that content to
your website. But Site Building Tool does
not allow direct file importing to the root
directory.
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6. |
What
are the advantages of selecting Site Building
Tool WE Build services? |
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WE-Build (short for Web-design Expert Build)
allows you to get your complete website
built by us (instead of building it yourself),
for a nominal one-time Web-design Expert
fee:
WE-Build Features:
- Your website will be completely built
and published by a team of Web-design
Experts
- A nominal one-time WE-Build fee will
be applicable in addition to the Pack
charge
- There is no restriction on the number
of pages that we design for you except
as applicable for your Pack
- Your site will ideally be up within
3 days of providing us all the required
inputs
- Includes Free updates for up to 30 days
from the date of hand-over of website
For more information, please visit the
Site Building Tool WE-Build page.
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7. |
What
are the main features of Site Building Tool? |
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- Simple step-by-step wizards
- Attractive Home page builder
- Build Sites with unlimited Pages
- Customizable Flash Intro animation
- Comprehensive Shop builder
- Full-function Online Image Editor
- Form Page Creator
- Over 150 designs (5000+ templates)
- Fully integrated, feature-rich Blog
module and much more …
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8. |
What
are the main advantages of Site Building Tool? |
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The following are some of the unmatched
advantages of our site building software:
- A professional quality website, up and
running in minutes
- User friendly and easily customizable
interfaces
- A complete website with all its frills
and features
- Sleek and attractive professional designs
- Customizable easy-to-use Flash Animation
creator
- A Homepage creator for that completely
unique and personalized homepage
- Shopping Page creator for that e-commerce
touch to your website
- A robust, online, full-functional, Image
Editing module
- Online Forms creator enables users to
create forms online with absolutely no
programming knowledge
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9. |
How
is Site Building Tool different from other
online website creation tools that are available? |
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- Site Building Tool is powered by the
most comprehensive website building and
maintenance tool available on the Internet.
Its sheer range of unique features and
ease-of-use ensures that we stay way ahead
of our competition.
- Site Building Tool is powered by the
first and the only one among the range
of online website building tools
available today to be rigorously tested
and certified by the internationally
acclaimed NSTL, the world’s first
independent software quality certifying
authority, based in Philadelphia.
- Site Building Tool is powered by the
first and the only online website building
tool to be developed under the stringent
ISO 9001:2000 certified processes.
- Unlike other website building tools,
Site Building Tool ensures that your site
design gallery is ever growing and constantly
up to date. Thus the number of different
website designs that you can offer your
customers is practically unlimited.
- Unlike other competitors, we are committed
to ensuring that Site Building Tool is
powered by the most comprehensive website
building tool available on the Internet.
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10. |
How
long will it take for me to build a website? |
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With Site Building Tool, building websites
is quick and easy! We have performed extensive
usability tests with a wide variety of end
users (mostly involving non-technical people
whose knowledge is limited ONLY to browsing
the Internet). The results show that it
would take an average user around 60 minutes
to build an entire 10 page website complete
with home page, flash animations, including
a three product e-commerce page with shopping
cart.
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11. |
Do
I have to be connected to the Internet to
create my website? |
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Yes. This is the only and principal requirement
for Site Building Tool. Remember this is
an online site creation tool. You need not
install any software in order to create
websites all you need to do is just to be
online with your regular browser.
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12. |
What
are ‘Categories’? |
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Categories are classifications of the different
types of Designs / Templates available with
Site Building Tool for creating your website.
Examples of Categories include: Automobile
Related, Health & Life Style, Education
etc.
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13. |
Do
you have Online Help for AnjungCafe! Hosting? |
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We provide you with context-sensitive online
help when you are building your website
with Site Building Tool. Site Building Tool
also has specific help topics for some of
the more advanced features that you might
come across.
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14. |
Will
I be able to edit my website once it is created? |
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Of course, once the site is created, you
can edit/update the site by logging on to
your Site Building Tool Control Center where
you can edit your website.
Once you login to your Site Building Tool
Control Center, you can:
- Add or Delete pages in the web site
- Add or edit the text within the website
using a Rich Text Editor
- Incorporate Logos to the site
- Upload images for the web site and edit
using Online Image Editor
- Add/edit feedback form or a Custom form
to suit specific needs
- Add/edit Banners and Footers to the
site
- Create Shopping Cart with the Shop Wizard
- Create attractive home pages for the
site
- Create Flash Intro Animations to the
site
- Change the Website Design, etc.
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15. |
Can
I import an existing website and continue
modifying it using Site Building Tool? |
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Site Building Tool does not support this
feature currently. Right now, it is compulsory
that the websites are created only with
the templates available in Site Building
Tool.
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16. |
Are
there any downloads required to use Site Building
Tool? If so, how should I do it? |
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None absolutely. There is no need for you
to download any software or plug-in. Just
your regular browser should be more than
enough.
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17. |
Do
I have to change the settings in my browser
in order to use Site Building Tool? |
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If you can browse the Internet and visit
web pages and / or Flash sites, then you
do not need to change any settings in your
browser or operating system specifically
to use Site Building Tool.
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18. |
Can
I change the image that comes along with the
design template? |
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Yes, you can change the image that comes
along the template. It is possible that a
particular template that you like has a
totally irrelevant image. With Site Building
Tool’s powerful image replacement feature
you can very easily replace the image with
your own custom image. You just need to log
on to the Control Center and click on the
link called Change Image / Incorporate Logo.
Here you can replace your own image in place
of the existing image as part of the
template.
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19. |
What
is a Home Page Wizard? |
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Home Page Wizard is a step-by-step wizard
used for creating a home page for your website.
With Home Page Wizard, you can quickly and
easily add a customized Home Page to your
website.
When a Home Page is incorporated in your
website, it is the first HTML page that
your visitors will get to see on entering
your website. You can choose from a wide
range of attractive design templates for
your home page.
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20. |
What
is an Image Editor? |
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Online Image Editor allows you to perform
various image manipulation/editing and retouching
features to refine/correct and enhance your
existing image before including it in your
website.
With Image Editor, you can perform various
image editing operations like Flip, Crop,
Rotate, apply Frames & Borders, change
Brightness & Contrast, Resize, Annotate
(text on image), Change Image Format, etc.
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21. |
What
is a Flash Wizard? |
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Flash Wizard helps you add customized Flash
animation to your website. It allows you
to select from a wide range of flash movies
and customize the color, image, sound, text
and the overall message of the Flash animation,
etc. When a Flash Intro is incorporated
in your website, you will first get to see
this Flash animation before moving to your
website's Homepage.
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22. |
Is
it possible for me to create Forms like feedback
form, registration form, etc.? |
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Yes, of course. You can create customizable
forms in AnjungCafe! Hosting using the Form
Wizard. It is also possible for the users
to incorporate a readymade feedback form
as part of their website.
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23. |
What
are the key differences between the various
packages available? |
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Please visit the
pack
comparision page
for a comprehensive comparison of features
across all packs.
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24. |
May
I change packs once I’ve signed up? |
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Depending on the Pack that you have signed
up for, you can upgrade to a more feature-rich
pack by just sending an upgrade pack request
to your administrator.
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25. |
I
don't want to create my site on my own. Do
you offer any assistance on building my website? |
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Yes, of course. Please visit “WE-Build”
for all details regarding this.
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26. |
Do
I need to know HTML to use Site Building Tool? |
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Absolutely not! If you can browse, you
can build. It’s that easy.
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27. |
Can
I upload and download image files? |
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Of course, you can even edit your images
using our powerful online image editor before
you use them on your website.
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Linux
Web Hosting
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1. |
I
just want to host email only. Is it possible? |
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Yes, it is
possible.
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2. |
Web
Hosting? I need both, the web hosting and email hosting. |
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Our web-hosting plans come together with email
hosting and web hosting.
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3. |
How
many email account will I get for the hosting package?
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It is up to you. For example with the Package 1(700MB), you want to quota
your email for 5 accounts. Each account will get 10MB. Then 10MB times 5
equal to 50MB. You still save 150MB for your hosting and database. The
hosting and database are not quoted but it is still in range of 150MB. A
free disk space for web hosting and database are relatively available as
you growth your files(web hosting) and data(database).
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4. |
Do I get exactly
700MB for the Package 1?
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No, within 700MB we have to install the CPanel for a few MB. You get a
little less than 700MB. It also apply to other packages. It is a standard
practice worldwide.
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5. |
If
I subscribed the Package 1 today, when should I renew it?
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The domain name must be renewed before the expiry dates. Neglect of
renewal will cause your domain name ownership loose. On the other hand, we
give our web hosting account a grace period for 30 days. If no payment
arrived at the end of the month, your account will be suspended.
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6. |
What’s the
functionality of CPanel ?
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It
is a web based control panel. It works like a web site. You can configure
your server, add program to your website, create database, do the
administration part and etc. Please refer to http://www.cpanel.net
for more details.
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7. |
Is they any web mail
for my domain name?
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Yes,
the CPanel is inclusively bundled with the WEB MAIL.
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8. |
Can I download my email to
my pc?
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Yes, we are running POP3 email services. You can configure your email
browser such as Outlook Express, Netscape and Opera to receive your email
from the server.
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9. |
Is
there any anti-virus and anti-spam in email features?
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We have only a basic anti-spam and anti-virus alert tool. If you are
looking for integrated email with anti-virus we would like to suggest to
you our Outsourced Email that comes together with Anti-Virus and Anti-Spam
gateway. The Outsourced Email offers FREE up to date anti-virus and anti-spam
inclusively in monthly payment. No extra charges for a new virus
definition.
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10. |
I'm could
not login using FTP software? |
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Please
check it with your network administrator to
enable/open port 21.
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11. |
Is
there any medium for me except Cpanel, to access the server as my
office's firewall would not allow it? |
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No, our server comes with
CPANEL. If your office does not allow it,
you better ask your network administrator to
enable/open port 2082. Otherwise, do it at
home. |
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13. |
How to create another domain? Might be i
want to sell my unused space ? |
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You could not
create the domain name. You need to buy it
from us then you have to 'ADD ON' to your
server. We allow you to sell the unused
space but the secondary domain does not has
the email address. Only the root/principal
domain has the email address mailbox.
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Account
Setup & Payment |
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1. |
I
want to subscribe your plan today, what should I do? |
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You pay the
subscription fee via online credit card or offline to us. Please call us
at the first place.
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2. |
What
is the mode of payment? Cheque, Money Order, Credit Card! |
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We accept credit
card of VISA and MASTERCARD via online transaction, money order, bank-in
slip, cheque and postal order. Optional:-
- You can pay the
subscription fee via credit card with iKobo payment gateway. We will
contact you if your transaction of payment is success. We need to know
what is your domain name. Otherwise, we could not setup your account
without the domain name. OR
- Bank in the
subscription fee to our current account at Affin Bank/Bumiputra
Commerce Bank. Then fax the
slip to us. Please write down your username (as what you registered in
our membership -if any), email, phone number and the domain name. We
will contact you after receiving your fax. OR
- Send us your
cheque, money order or Postal Order. Please remember to write down
your name, email, contact number and desire able domain name. Payee to
"ANJUNGCAFE SDN BHD".
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3. |
Which
bank should I deposit the subscription fee?. |
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Affin Bank Berhad/Bumiputra
Commerce Bank. If you have MayBank2U, you
can GIRO to our current account. |
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4. |
Do
I need to pay the subscription fee by monthly or yearly? |
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You have to pay
yearly. No monthly payment.
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5. |
How
fast AnjungCafe Hosting will prepared my web hosting and email account? |
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The subscribe
account will be setup for you in 24 hours. The domain name will up at 5
PM local time everyday or 5 AM local time by the next day. FYI, the domain
name is depend on world root internet server around the world.
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Domain
Name
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1. |
What is the price for the domain names *com.*net and *.org? |
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It's only RM40/USD$10.53 per domain name.
(Only for our members)
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2. |
How
many years can I pay for the domain name? |
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Up to 10 years
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3. |
Before
I buy the domain name, do I have to register as a member of AnjungCafe
Hosting? |
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Yes, you have to register as our
member, then you'll get the discount for the domain name.
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4. |
Is
the domain name will be registered under my name or under AnjungCafe Hosting? |
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Your domain name will be registered
under your identity. That's why you have to become our member. Please apply your
membership.
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5. |
Do
I have to add fund in my account before I buy the domain name? |
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Yes, you do. You must add fund to your
account otherwise you could not buy any domain.
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6. |
How
much should I add fund to my account? |
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As low as RM40/USD$10.53. You can add
the fund online using your credit card or offline via our several mode of
payment.
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7. |
Who
will register the domain name the company or I by myself need to register
it personally? |
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You can register your domain name
through the control panel. Please login to your membership area.At
member's control panel , please select "Register Domain" under
Business Tools and follow the instruction. If we registered it for you,
the domain name still under your identity.
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8. |
Can
I delete the domain na |
